Privacy policy

MindGuard supports separate services for school wellbeing and a limited, voluntary workplace wellbeing pilot. This policy describes the broad safeguards that apply; the notice shown for each service explains the specific processing and choices for that context.

Consent before analysis

No student content is analysed until consent has been given — by the student if they are an adult, or by a parent or guardian if they are a minor. Consent is recorded, time-stamped and can be revoked at any time. Revoking consent stops analysis immediately.

Data we hold

We hold roster information (name, email, date of birth), consent records, and analysis events. Student PII is encrypted at rest, and access is limited to the counsellors and admins your institution authorises.

Your rights

You may request access to, correction of, or deletion of your data at any time by contacting us at the address below.

Workplace wellbeing pilot

Workplace participation is voluntary and uses an employee-shared enrollment link with work-email verification. Employers are not given employee participation lists or access to individual check-ins, support requests, appointments, or care notes. Employer insights are restricted to a fixed, organization-wide aggregate and are suppressed below ten distinct employees with check-ins. A provider receives an employee's information only when that employee requests support and explicitly chooses what to share. Workplace v1 does not connect or analyze personal social accounts and does not send wellbeing alerts to an employer.

Workplace wellbeing information can be sensitive. A Kenya-first pilot will remain gated until the participating parties complete legal and privacy review, including roles, employee notice and consent, a DPIA, provider confidentiality, retention, and cross-border processing. This product is not represented as legally certified or as a substitute for emergency or clinical care.

Contact

Email: privacy@mindguard.ai

Last updated: September 2026